Title: SAP CRM Consultant/Trainer
Company: LAVIOT
Location: Any where from India
Salary: 200$ per Head
Job Type : Part Time
Experience : 2 To 15+ Years

Job Description: Following are the topics for training. Consultant with hands on experience on CRM 2007 or CRM 7.0 is required for online training . Job is purely part time.

1. Sales, Service Marketing with webclient
2. Sales, Service marketing with E-commerce
3. Sales, Service Marketing with Mobile
4. Middleware
5. CRM analytics

Training Calendar
SAP CRM
Attendees : Trainee from USA online
Date

28-Feb
March 1st 2009 onwards
CRM Sales Marketing and Service overview
CRM Demo

Business partner customizing:
Number ranges,BP roles,Data sets ,views ,Field Groupings for BP based on BP role , BP category and type, Tables in crm for BP.BP category. BP activity.Name components ,occupa tions ,identification numbers,hands on session

Organisation,BP Relationships,exclusion groups hands on session
other customiseing settings for Business partners ,hands on session
Revision on what all discussed and hands on session, test

Organization structure:
Basic overview on Sales ,service and markering organisations
organisational attributes and general attributes ,hands on session
Revision on what all discussed and hands on session, test
Basic overview on Products , types of products in CRM,hands on session
Defineing Product Hier and category for the products ,hands on session

CRM Base Customising overview
Defineing the attributes and attribute sets for the category to be assigned
Basic overview on base customiseing required for Sales ,service and markering modules , control attributes
Transaction types overview , customiseing settings for transaction types
Status profile with user status and system status customiseing and mapping
Partner functions , access sequence and partner determination procedure

CRM Base Customising basic settings
Partner processing and partner determination procedure profile
Text types , text objects text determination procedures
text determination profiles
Date profile with date types date durations and date rules ,copy control for transaction types at header level and item level
subject profile with code groups code group profiles and codes

Basic Settings
subject profile mapping with with code groups code group profiles and codes
organisation determination profile for transaction types
organisation determination profile responsibility type and determination rules
Basic overview on markering module ,campaigns and lead process
Lead transaction type customiseing and process involved

Control Attributes
various profiles of control attributes for lead transaction type
lead qualification levels ,priority origin
marketing planner tool , types , objective tactics of plans and campaigns
marketing calender customiseing
customiseing settings for campaign types objective and tactics for campaign

Marketing
status profile for campaigns
planning layout for cost tab keyfigure planning tab
Revision on what all discussed and hands on session, test
overview on sales module
customiseing on opportunity transactino process

Sales
condition technique for pricing in sap ,sales order in sales proces
detailed overview on service module with process examples
customiseing the service order , service ticket ,complaints processing in service
control attributes in service transaction type
other customiseing activities like ibase products.

IC Webclient
Revision on what all discussed and hands on session, test
detailed overview on IC webclient
customiseing account identification profile , business transaction profile , navigation bar profile, categorzation profiles, knowledgebase profile ,
email profile , inbox profile ,
basic settings for ic webclient customiseing

IC Webclient
BSP application over view ,
Revision on what all discussed and hands on session, test
detailed overview on UI CRM 2007
overview on functionalities in new UI
Revision on what all discussed and hands on session, test